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Commuters – including car owners – support the BRT overwhelmingly: finds random survey by CSE and Delhi Greens


  • A joint perception survey of commuters traveling on the BRT corridor, done by Centre for Science and Environment (CSE) and the Delhi-based student groups Delhi Greens and the Indian Youth Climate Network, has found overwhelming support for the BRT system.
  • Majority of commuters want BRT corridors in other parts of the city for better connectivity.
  • Surprise finding: contrary to general perceptions, a large majority of car and two-wheeler drivers surveyed have supported the BRT!

New Delhi, May 19, 2008: The much discussed Bus Rapid Transit (BRT) system in Delhi has received another thumbs up – this time, from its regular users. A joint random perception survey of commuters traveling on the capital’s first BRT corridor, done by Centre for Science and Environment (CSE), Delhi Greens and the Indian Youth Climate Network (IYCN), has found overwhelming support for the corridor from pedestrians, cyclists, bus drivers and commuters and – surprisingly – also from car and two-wheeler drivers. The findings of the survey were released by CSE today. These findings will also be shared with the Delhi government.

Between April 30 to May 5, 2008, CSE and Delhi Greens volunteers fanned out daily on the corridor, randomly stopping and asking commuters what difference – positive or negative – was the BRT making to their daily commutes. Since there have been talks of scrapping the project, the surveyors also asked whether commuters wanted the BRT to continue.

‘Yes’ to BRT even from car drivers

Of the 1,500 people surveyed in this period, 55 per cent were bus commuters, 23 per cent were cyclists and pedestrians, 16 per cent were car and two-wheeler commuters and the rest constituted a mixed category of those using autos etc. The survey results say:

  • As much as 83 per cent of all commuters are happy with the dedicated lane system of BRT and want that the BRT system should be continued in the city.

  • The major support comes from bus commuters and pedestrians/cyclists — a whopping 88-91 per cent of these respondents said that they are happy with the BRT system and want that it should be extended to more areas of Delhi.

  • Contrary to popular belief, only 8 per cent of the car and two-wheeler commuters said that BRT should be scrapped and 73 per cent agreed that the project can be continued.

  • When asked whether they will shift from their personal vehicles to better, faster and high frequency buses equipped with AC and GPS running on the BRT corridor — 26 per cent of car and two-wheeler answered positively. However, they are seemingly reluctant to use the BRT corridor now because it extends for a mere 5.8 km. They are more willing to shift if its network covers most of the city’s roads and gets connected with the Metro

  • Many of car and two-wheeler commuters also said that jams on the MV lanes and at intersections should be reduced and more space should be allocated to them. (for the survey results, please visit www.cseindia.org).

  • Most commuters wanted the BRT corridor to be connected to the Delhi Metro and introduction of feeder buses on the corridor. There were also suggestions of cycles to be made available on rent on the stretch.

The CSE-Delhi Greens-IYCN survey shows that while there is an acknowledgement of the teething troubles that BRT is having, there is also overwhelming support for the system in the city. Commuting data from various agencies support the findings – they tell us that around 60 per cent of commuters on the corridor use buses, while cars actually carry less than 20 per cent of the people.

Available estimates for key junctions on the corridor show that during the morning rush hour on the BRT corridor, 200 buses carry 15,000 passengers on an average every day. Compared to this, the corridor has about 5,000 cars carrying merely 5,767 passengers, and 4,000 two-wheelers carrying 4,000 people in the same period.

Said Anumita Roychowdhury, associate director, CSE and the head of its Right to Clean Air Campaign: “The findings of this perception survey are a people’s verdict for BRT.”

BRT a step in the right direction

The survey’s findings reinforce the argument that BRT system is an important part of the solution to pollution and congestion nightmare in Delhi. Delhi, once considered to be one of the most polluted cities in the world, has managed to arrest some of its runaway pollution. However, it might soon lose this war if a future roadmap for pollution control, based on public transport, is not set immediately. And commuter friendly BRT system would have to be the key elements in such a roadmap. The city is running out of road space to accommodate the exponential increase in car and two-wheeler numbers.

CSE has consistently argued for a better and more integrated public transportation service for Delhi. Buses are an integral part of the public transport strategy — affordable, cost-effective and space-efficient. They do occupy twice the road space of a car, but can carry 40 times the number of passengers. They can reach areas with lower travel demand, where a rail system might not work. Buses are already the mode of commute for a large majority. About 8.7 million people travel by bus in Delhi every day; the Metro transports about 0.5 million commuters daily. These are much larger numbers than those traveling by personal vehicles.

Growing congestion hampers the performance of a bus transport system. Congestion leads to slower turn-around and affects service frequency and optimum utilisation. Buses require more time to complete one journey. Giving buses a right of way will help them to improve speed, comfort, accessibility, convenience and costs. The concept of BRT is also about equitable sharing of road space by all road users – car and two-wheeler users, bus users, pedestrians and cyclists.

BRT implementation should be strengthened and improved. There is strong support from the commuting majority for the BRT system which is part of the solution to congestion and pollution nightmare in Delhi.

Should BRT be scrapped?

Author: Kartikeya

Kartikeya Singh received his Master of Environmental Science degree at the School of Forestry & Environmental Studies at Yale University and a PhD in International Affairs from the Fletcher School of Law & Diplomacy. His research interests include climate change and energy policy and innovation.

3 thoughts on “Commuters – including car owners – support the BRT overwhelmingly: finds random survey by CSE and Delhi Greens

  1. Congratulations!!! Big win for those of us who have been against personal travel

    use of public transport as one of the solutions to the mess on our urban roads.

  2. Congratulations, Kartikeya!

    Big win for those of us who have been against cars and in favor of public transport as one of the solutions to the mess on our urban roads.

    One request, can you point me to a paper on CSE website where I can read about the methodology and the questionnaire used in the study?

  3. Pingback: strategy implementation

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